# Frequently Asked Questions

## Is PDFVIEW free to use?
Yes. The Free plan gives you access to essential PDF tools with a 15MB file size limit and up to 2 files per task.

## Do I need to create an account?
No account is required for most free tools. An account is needed for Premium features, batch processing, and saving history.

## Are my files safe?
Yes. Most tools process files entirely in your browser, meaning your documents never leave your device.

## What file size can I upload?
Free users can upload up to 15MB. Premium allows 200MB and Business allows 500MB per file.

## Which browsers are supported?
PDFVIEW works on the latest versions of Chrome, Firefox, Safari, and Edge on desktop and mobile.

## Can I convert PDFs to Word, Excel, or PowerPoint?
Yes. PDFVIEW supports conversion to and from Word, Excel, PowerPoint, JPG, and HTML.

## Does PDFVIEW support OCR?
Yes. Our OCR tool extracts text from scanned PDFs and images. Advanced OCR is available on the Business plan.

## How do I cancel my subscription?
You can cancel anytime from your account settings. Your plan remains active until the end of the billing period.

## Is there an API?
Yes, the API is available on the Business plan for programmatic PDF processing.

## Can I use PDFVIEW offline?
Most tools run in the browser and work with limited connectivity once the page is loaded, but an internet connection is recommended.

## How do I get support?
Free users can contact support via email. Premium users get priority support, and Business customers receive dedicated support.

## Do you offer refunds?
Yes, we offer a 14-day money-back guarantee on Premium and Business plans.